F.A.Q - Frequently Asked Questions
Please read before submitting buylist orders.

1. How long do I have to send you the cards?

   Buylists must be submitted the same day as creation this gives us an incoming inventory, so orders must be postmarked or dropped off in-store within 7 days of placing your order. Orders postmarked after 7 days may have their orders cancelled or purchase prices updated on receipt.

2. How long does the grading process take?

   The grading process will fluctuate depending upon how busy we are and how many orders we have at the time. After your order arrives in our facility, we will verify its contents and it will be graded and finalized in 1 to 5 business days.

3. Do you contact me with the grading results before finalizing my order?

   In order to keep the grading flow as fast as possible, we will only contact you with the grading results you email us in advance in regards to the buylist. Otherwise, your order will be graded and finalized in regular fashion.

4. Can I change my mind and get my cards back after my order is finalized?

   The only way we can provide you a return of your cards, if you change your mind regarding the grading or you disagree with the grades you’ve received, is if you have emailed us in advance of the buylist order requesting that you be contacted with the results before finalization. Once we’ve finalized an order, the order is committed to our live inventory and is immediately sent to our fulfillment team to be incorporated into the inventory floor. There will be no way to tell which cards are yours at that point, so we will not be able to return the cards to you if you change your mind.

Selling Singles

Step 1- To begin selling singles you must be Logged in to your Kessel Run Games account.

Step 2 - At the top right of the web page click the "Buylist", then select which game you are selling cards from.

Step 3 - Use the search bar to find the cards you wish to sell and add quantities to your cart using the “SELL” tab, ensuring you have selected "CASH" or "STORE CREDIT". 

Step 4 -  Please sort the cards in the EXACT ORDER shown in your cart. Please note that there may be a delay in processing your order if it arrives out of order and a fee of up to 10% of your total may be applied.

Step 5 -  Once you finish adding & sorting your cards on the buylist, click “Submit List”*

Step 6 - Bring in or mail your buylist to the shop.

* Buylists carts MUST be submitted the same day as creation.

Buylists MUST be delivered to our store location, by mail or in person.
You are responsible for the cost of shipping on returned cards.

Please Address your mail in buylists to:
1239 4th Street
Estevan, Saskatchewan S4A 0W8

NOTE: Please write your buylist order number on the outside of the package as indicated below. Do not put cards in plastic zip lock bags or wrap them with rubber bands. We highly recommend packaging your cards in boxes designed to hold trading cards with padding, to prevent them from movement or damage during shipping/transit.

We strongly recommend that you purchase tracking and insurance for your package. Occasionally packages are lost or damaged in transit and we are not responsible for mistakes made by mail carriers.

*CARD CONDITIONS*: Cards will be graded when received to actual condition. 

*COUNTERFEIT CARDS*: In the event you have accidentally/unknowingly sent us a counterfeit card(s), we will notify you and destroy the card in accordance to Canadian Laws.

*BUYLIST PAYMENT*: 

• Payouts will be issued once buylist has been received and graded. Cash will be held at the store or paid via Paypal, and store credit deposited to your account.
• Paypal payments are made in CAD. Paypal fees will be removed from the buylist payment.
• We are not responsible to pay any custom costs for buylists sent to us from outside of Canada. If there is a customs fee when we receive the buylist, it will be rejected and sent back to you.

BUYLIST ARRIVAL TIMES:

• We ask that all buylists sent to us are received at our facility within 7 business days. After that time, any prices we have offered are subject to change. Your buylist will remain active in our system for 14 days, after which time acceptance is not guaranteed.
  
  

All prices are subject to change based on market value and current card stock. 

Our buy lists are provided for your information only and should not be considered as a guaranteed offer to buy.

Buy list prices and quantities in demand are subject to change at any time, and we reserve the right to refuse cards for any reason.

CARDS SUBMITTED WITHOUT A BUYLIST WILL BE SUBJECT TO A 10% SERVICE CHARGE.

CARDS SUBMITTED IN BUYLISTS MUST BE ENTERED INTO THE BUYLIST WITH THE PROPER EDITION.

SUBMITTING BUYLISTS CONTAINING AN EXCESSIVE AMOUNT OF CARDS WITH THE INCORRECT EDITION SELECTED WILL BE AUTOMATICALLY REJECTED.